Brocade Virtual ADX OpenScript Programmer’s Guide (Support Manual do Utilizador descarregar pdf (Página 7)

Brocade Virtual ADX OpenScript Programmer’s Guide vii

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Brocade resources

To get up-to-the-minute information, go to http://my.brocade.com to register at no cost for a user ID

and password.

Release notes are available at http://my.brocade.com.

White papers, online demonstrations, and data sheets are available through the Brocade website

at:

http://www.brocade.com/products-solutions/products/index.page

Select Application Delivery Switches on this page to navigate to the relevant product information.

Contacting Brocade Technical Support

As a Brocade customer, you can contact Brocade Technical Support 24x7 online, by telephone, or

by e-mail. Brocade OEM customers contact their OEM/Solutions provider.

For product support information and the latest information on contacting the Technical Assistance

Center, go to http://www.brocade.com/services-support/index.html

If you have purchased Brocade product support directly from Brocade, use one of the following

methods to contact the Brocade Technical Assistance Center 24x7.

If you have purchased Brocade product support from a Brocade OEM/Solution Provider, contact

your OEM/Solution Provider for all of your product support needs.

• OEM/Solution Providers are trained and certified by Brocade to support Brocade® products.

• Brocade provides backline support for issues that cannot be resolved by the OEM/Solution

Provider.

Online Telephone Email

Preferred method of contact

for non-urgent issues:

• My Cases through

MyBrocade

• Software downloads &

licensing tools

• Knowledge Base

Required for Sev 1-Critical and

Sev 2-High issues:

• Continental US:

1-800-752-8061

• Europe, Middle East, Africa,

and Asia Pacific: +800-AT

FIBREE (+800 28 34 27

33)

• For areas unable to access

toll free number:

+1-408-333-6061

• Toll-free numbers are

available in many countries.

suppor[email protected]

Please include:

• Problem summary

• Serial number

• Installation details

• Environment description

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